Conditions d’utilisation
Terms of Service
Effective Date: August 1st, 2024
Welcome to Serenity Fair -SF WASHI ("we," "our," "us"). By using our website [www.sfwashi.com] ("Site") and purchasing our products, you agree to the following Terms of Service ("Terms"). Please read them carefully. If you do not agree with these Terms, please do not use our Site or purchase our products.
1. Acceptance of Terms
By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time, and any changes will be effective immediately upon posting on this Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
2. Account Registration
To make purchases on our Site, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
3. Product Information
We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, pricing, or other content on the Site is complete, reliable, or error-free. We reserve the right to correct any errors and to change or update product information and prices without prior notice.
4. Orders and Payment
By placing an order, you are offering to purchase a product subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.
Payment must be made using one of the methods specified on our Site. You agree to provide accurate and complete payment information and authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees.
5. Shipping and Delivery
We will make reasonable efforts to process and ship your order promptly. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by factors outside our control, such as weather conditions, customs processing, carrier delays, or failure of the recipient’s ability to collect the parcel. You are responsible for providing accurate shipping information, and we are not liable for any loss or delay resulting from incorrect information.
6. Returns and Refunds
Our return and refund policy is detailed on our [Returns and Refunds Page]. Please review this policy before making a purchase. Returns and refunds are subject to the terms outlined on that page, including any conditions or deadlines for initiating a return.
7. Intellectual Property
All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of sfwashi.com or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, sfwashi.com and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from or related to your use of the Site or the purchase of products. Our total liability for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the amount paid by you for the product giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless sfwashi.com and Serenity Fair Ltd and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising from your use of the Site or your violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of the Site shall be resolved exclusively in the courts located in Hong Kong, SAR CHINA.
11. Termination
We reserve the right to terminate or suspend your account and access to the Site at our sole discretion, without prior notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to access and use the Site will cease immediately.
12. Contact Us
If you have any questions or concerns about these Terms or our Site, please contact us at:
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Email: vip@serenityfair.com
Serenity Fair Limited thanks you for shopping with us. We hope you enjoy your experience on our Site and are satisfied with our products and services.